Granta's Total Cover is designed to directly match your IT support requirements. Regular maintenance of IT systems greatly reduces the need for emergency call-outs, which in turn saves you money due to lost productivity.
We will manage and maintain your systems for you, keeping you informed of any issues that arise and pro actively deal with situations as and when they arise. Our package can be configured to meet your exact requirements and can consist of some or all of the following services:
- Routine on-site support / maintenance visits
- Routine remote access support / maintenance activity
- Email and telephone IT Support / Advice Service
- Support for emergencies with agreed response rates
- Scheduled technical review meetings